Patient Newsletter November 19

newsletter nov 19 draft

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Publication of GP average earnings March 2019

NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to for any judgement about GP earnings, nor to make any comparisons with other practices.

The average earnings for GPs working in the Park Lane Practice in the last financial year ending in 2017/18 was £47,863 before taxation and National Insurance. This is for 1 fulltime GP and 2 locum GPs who worked in the practice for more than 6 months.

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Why do our receptionists ask so many questions?

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SURGERY CLOSED

The surgery will be closed on:

Wednesday 4th December 2019 (from 12 noon until 8am the following day)

This is for mandatory staff training held by Sunderland Clinical Commissioning Group

Any patient that requires medical assistance in this time is asked to call 111

If you have a medical emergency such as chest pain, shortness of breath or excessive bleeding please dial 999

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Friends & Family Test – October 2019 results

The NHS Friends & Family Test asks How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”

13 patients completed a handwritten survey and 146 replied via txt message in August and the following results were returned:

  • Extremely likely: 125
  • Likely: 25
  • Neither likely or unlikely: 2
  • Unlikely: 3
  • Extremely unlikely: 2
  • Don’t Know: 2

Patient feedback helps us to improve our services.  Please take a moment to complete a survey at reception next time you visit the practice.

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GDPR – Privacy Notice Park Lane Practice

Privacy Notice

 

 

 

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Patient Participation Group Minutes

Park Lane PPG Dec 2016

Park Lane PPG May 2017

Park Lane PPG Oct 2018

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PATIENT ON-LINE ACCESS

We are now able to provide Patient On-Line Access. You can now view, book and cancel appointments from home, work or on the move-wherever you can connect to the Internet. this is a 24 hour online service so you can do this in your own time, day or night.

You can also order repeat prescriptions.

Change address details.

If you sre 18 years or over you can view parts of your medical record such as allergies, adverse reactions and immunisations. You will require access rights to enable you to view your records and must sign a consent form,available from recption. Some form of identification may also be needed.

You need to register or be already registered with the practice.

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SUMMARY CARE RECORD

We went going live with Summary Care Records on 18th March 2015. This means that other services that you may visit, such as Out Of Hours will, with your consent, be able to view some parts of your record.

The only parts they would be able to see are:

Medication you are taking

Allergies

Adverse reactions

This will make it much easier for the clinician to treat you.

If you would rather opt out, please tell a receptionist.

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ELECTRONIC PRESCRIBING

The practice is going live on Tuesday 5th May 2015. This means that from this date the practice will be able to send your prescription electronically to a nominated pharmacy of your choice. You can still collect your prescription as normal Nothing will change for patients that do not wish to use this service. Please ask at reception for a form if you would like to use this service.

 

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